Services

Pre-sales Technical Consultation & Customization

Combine industry standards of different global regions (such as EU CE certification, North American EPA emission requirements) and customer operation scenarios (such as tropical working conditions in Southeast Asia, low-temperature environments in Northern Europe) to provide equipment selection suggestions

Installation & Commissioning

After the equipment arrives at any global delivery location, coordinate with local certified technicians to visit the site for installation and commissioning, ensuring the equipment meets local safety and performance standards.

Operation Training

We provide customers with comprehensive user tutorials and daily maintenance training.

One-stop after-sales service

We provide customers with full-cycle after-sales service guarantees to solve customers' worries from the source.

Service Beyond the Equipment

At Longchuang Group, we don’t just provide wind turbines, photovoltaic power generation systems, hydroelectric generators and wind-solar hybrid power generation systems, but deliver green energy assurance and full-cycle service value that exceed expectations. Our commitment is never limited to the equipment itself, but deeply integrated into the full cycle of your energy construction and operation.

Quality

Reliable quality with guarantee

After-sales service

A full-cycle after-sales service system

Application scenarios

From unit commissioning of mountain wind farms to grid-connected operation and maintenance of rooftop PV stations, from intelligent monitoring of river valley hydropower stations to wind-solar hybrid power supply solutions in remote areas — Longchuang creates a “equipment-installation-operation and maintenance” trinity service closed-loop to customize full-chain support covering survey and design, equipment delivery, and operation guarantee for you. Whether the project is in a plateau desert or an urban park, our professional engineer team and localized service stations are always with you every step of the way, responding to fault diagnosis 24/7, making green power generation both stable and efficient.